Responsible Gaming
Gaming Should Be Entertainment
At Occasional Cakes Canberra, we believe that online pokies and gaming should be enjoyed purely as entertainment. Gaming is never a reliable way to earn money or solve financial problems. Always gamble only with money you can afford to lose, and never view it as an investment or income source.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use our services. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not attempt to access pokies or gaming sites.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, study, or personal relationships due to gambling
- Experiencing anxiety, depression, or irritability related to gambling
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling as an escape from problems or emotional distress
- Lying about the amount of time or money spent gambling
- Feeling out of control when gambling
If any of these apply to you, help is available.
Self-Help Tools & Resources
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Reality Checks: Receive notifications during play reminding you of time and money spent
- Self-Exclusion: Voluntarily exclude yourself from accessing gaming sites for a set period or permanently
- Session Limits: Automatically end your gaming session after a specified time
- Account Closure: Request temporary or permanent closure of your account
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations & Helplines
If you're struggling with gambling, confidential support is available 24/7 from trusted organisations:
Australia
- Gambling Help Online — www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling - Gamblers Anonymous Australia — Self-help support groups across Australia
- National Problem Gambling Counselling Service — 1800 858 858
Free telephone counselling service
International Resources
- United Kingdom: GamCare (www.gamcare.org.uk) | GamStop (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
These organisations offer free, confidential advice and can connect you with local support services in your area.
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible. If you or someone you know is struggling with gambling, please contact one of the support organisations listed above. There is no shame in asking for help — trained counsellors are ready to support you.
Contact Gambling Help Online today: www.gamblinghelponline.org.au or call 1800 858 858
Our Commitment
Occasional Cakes Canberra is committed to promoting responsible gaming practices. We comply with all Australian gambling regulations and provide resources to help our users gamble safely and responsibly. If you have any concerns, please contact us or reach out to the support organisations above.